CryptoUnfreeze
Free case review

Tell us what happened to your account

Fill in the form or write to us directly. Within 24 hours you get a written reply by email: what most likely triggered the restriction, how serious it is, and what we recommend doing next.

How it works

  1. Send the form — the exchange, what you see, and a short timeline.
  2. We reply by email within 24 hours with our assessment and the documents we'll need.
  3. If we can help, you get the scope and a fixed quote by email before any work starts.
Safety: we will never ask for your password, 2FA codes, seed phrase, remote access to your device, or a payment to "release" funds. If someone claiming to be us does, it's a scam.
We reply by email within 24 hours. You can send screenshots after our first reply.